Privacy Policy

Last updated: April 30, 2026

Insurance By Heroes respects your privacy. This Privacy Policy explains what information we may collect, how we may use it, and how you can contact us with privacy questions.

Information We May Collect

When you use our website, request a quote, submit a form, schedule a call, or contact us, we may collect information such as:

Name.
Email address.
Phone number.
State of residence.
Date of birth.
Gender.
Height and weight.
Tobacco or nicotine use.
General health information you choose to provide.
Insurance needs, coverage amounts, and policy preferences.
Messages or notes you submit.
IP address, browser information, device information, and website usage data.

Some information you provide may be sensitive because it relates to health, insurance eligibility, or financial planning.

How We May Use Information

We may use information to:

Respond to quote requests.
Compare insurance options.
Contact you about life insurance products or services.
Help complete applications or underwriting steps.
Schedule appointments.
Improve website performance and user experience.
Maintain business records.
Comply with legal, regulatory, carrier, and licensing obligations.

Communications Consent

By providing your contact information, you consent to being contacted by Insurance By Heroes by phone, text message, email, or other communication methods, including if you are listed on internal, state, or federal Do Not Call registries. Message and data rates may apply.

You may ask us to stop contacting you at any time by following unsubscribe instructions where available or by contacting us directly.

Mobile Messaging and SMS Privacy

If you opt in or otherwise provide consent to receive communications, your consent includes calls and text messages from Insurance By Heroes at 855-434-3500, 443-214-3500, or 443-214-3500 about your insurance quote, application, appointment, policy service, or questions, even if your number is listed on a state, federal, internal, or any other Do Not Call list. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts and HELP for help.

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or text message consent information with third parties or affiliates for their own marketing or promotional purposes. We may share mobile information with service providers only as needed to deliver and support our communications, comply with law, or operate our business.

Sharing Information

We may share information with:

Insurance carriers.
Brokerage general agencies and quoting platforms.
Application, underwriting, or policy service providers.
CRM, scheduling, analytics, email, form, and website technology vendors.
Regulators, legal authorities, or other parties when required by law.
Professional advisors or service providers that support our business.

We do not sell your personal information as a standalone product.

Cookies and Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand site usage, improve functionality, measure marketing performance, and maintain security.

You can adjust cookie settings through your browser. Some site features may not work properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, email system, or data transmission method can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary for insurance, business, legal, regulatory, carrier, recordkeeping, or dispute-resolution purposes.

Children

Our website is intended for adults in the United States. We do not knowingly collect personal information from children under 13.

State Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, or other controls over certain personal information. To make a privacy request, contact us using the information below.

Contact

Insurance By Heroes
4301 Mountain Road, #35
Pasadena, MD 21123
Phone: 443-214-3500
Email: [email protected]